Contact Us

Contact Us

We are a small studio and we answer our own email. If something is wrong with an order, write to us and a person will read it.

Customer support

Email: support@kaizostudio.co

Response time: We reply to every message within 24–48 hours, Monday to Friday. Messages sent on Saturday or Sunday are answered on the next business day.

For the fastest answer on an existing order, include your order number in the first message. For a problem with a garment, attach photos — see our Return & Refund Policy for what to send.

Business details

Kaizo Studio is a trading name of:

BRAVEBITS LLC
8 The Green STE D
Dover, Delaware
County of Kent, 19901
United States

EIN: 32-0798298

This is our registered business address. It is a registered office, not a retail shop or a returns warehouse — please do not send garments to this address. If a return is approved, we will tell you exactly what to do with the item, and in most cases you will not need to ship anything back.

What we can help with

  • Order status and tracking — where your parcel is, why tracking has not updated.
  • Sizing advice — send us your measurements before ordering and we will tell you which size to take.
  • Print or garment faults — photos of the problem and your order number.
  • Cancellations and address corrections — contact us within 2 hours of ordering.
  • Wholesale and collaboration enquiries — same email, mark the subject line clearly.

Use the form below, or email us directly at support@kaizostudio.co. Both reach the same inbox.

Our policies

The contact form is below.